Privacy Policy

Recovery Centers of Montana

1. Introduction

Recovery Centers of Montana ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

2. Information We Collect

  • Personal Information You Provide: We may collect personal information such as your name, email address, phone number, and health-related inquiries when you fill out contact forms or verify insurance benefits.
  • Information Collected Automatically: When you access our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior via cookies and tracking technologies.
  • Information from Third Parties: We may receive information about you from third-party partners, advertising networks, or insurance providers to assist in care coordination.

3. How We Use Your Information

  • Treatment and Care Coordination: To assess your needs, verify insurance coverage, and facilitate admission into our recovery programs.
  • Communication and Support: To respond to your inquiries, provide support, and send administrative information regarding our services.
  • Marketing and Advertising: To send you relevant information about our services (where permitted) and to measure the effectiveness of our marketing campaigns.
  • Legal and Operational Purposes: To comply with legal obligations, enforce our terms, and protect the security of our website and business.

4. Information Sharing and Disclosure

  • Healthcare Providers and Insurance: We may share necessary information with medical professionals and insurance companies to facilitate your treatment and payment processing.
  • Service Providers: We employ third-party companies to facilitate our website, provide services on our behalf (such as payment processing or hosting), and analyze website usage.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Meta Advertising Compliance

  • Social Media Advertising: We use advertising services provided by platforms like Meta (Facebook/Instagram) to reach individuals who may need our services.
  • Data Restrictions: We strictly adhere to advertising policies regarding healthcare and sensitive events. We do not use sensitive health data for ad targeting on social platforms in violation of their policies.
  • Opt-Out: You can manage your preferences for advertising directly through your social media account settings.

6. Your Privacy Rights

  • Access and Control: You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate.
  • Communication Preferences: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
  • California Privacy Rights (CCPA/CPRA): If you are a resident of certain states, you may have additional rights regarding the deletion and portability of your data.

7. Data Security and Protection

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Children's Privacy (COPPA Compliance)

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected Personal Data from a child without parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. HIPAA Notice of Privacy Practices

Please note that this Privacy Policy applies to the use of our website. Your Protected Health Information (PHI) collected during treatment is governed by our separate HIPAA Notice of Privacy Practices, which details how health information about you may be used and disclosed.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@recoverycentersofmontana.com
  • By mail: Recovery Centers of Montana

Privacy PolicyTerms & ConditionsMedical Disclaimer